WHAT OUR TEAM IS SAYING
“I like the freedom you have as an employee at CustomerHD you never feel like you are coming to "work". Everyone is friendly we have fun, but we also make sure to bring in excellent results for all of our clients!”
“I have been through a string of organizations in the years since I moved to Raleigh. Without exaggeration, this is the best company I have ever worked for anywhere. They are honest and direct and rarely is there a time when their promises do not match their actions.”
“This company is above and beyond the absolute best place I have ever worked. I have never seen people in leadership roles care so much for their team and do so much for them to make the workplace environment an open, welcoming and just cool place to be. The people are some of the best folks I have ever had the pleasure to work with! I love this company and their vision, and I will be here supporting them in any way I can for a long time. This is my family!”
It is our mission at CustomerHD to redefine the world of “customer service”. Our team is where that starts. They are the secret sauce… they’re a group of some of the coolest, most interesting, diverse people you’ll ever meet, and we’ve all got each other’s backs. If you’ve not found the spot you seem to fit in… CustomerHD could very well be it.
A climate controlled, open and energized office – filled with amazing people and the regularly scheduled kickball game, game night or happy hour.
Great quiet rooms for breaks
On premises GYM and showers
ADJUSTABLE STANDING DESKS FOR ALL! Because you’ll typically be sitting for most of the time, your desk allows you to get up and stretch occasionally. Your circulatory system will thank you.
ABOUT THE JOB
As a Customer Service Advocate, you are a very important part of our team. You will fielding customer inquiries and finding innovative ways to respond using email, live chat and phone. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same.
You’re literally the voice of the brands we represent, and a strong relationship between our clients and their customers starts with you.
KEY JOB RESPONSIBILITIES
EDUCATION AND EXPERIENCE
Job Type: Full-time
Communication method(s) used: